Shipping policy
Shipping Policy 🚚✨
Hey there! 👋 We know waiting for your new Wallcow art is the hardest part—so here’s the lowdown on how your order gets from our studio to your space.
1. Getting Your Order Ready ⏱
We usually take 1–2 business days to pack and prepare your order. Busy days might stretch this a bit, but don’t worry—we’re hustling to get your items out fast!
2. Delivery Times 📦
Once your order is shipped, delivery depends on where you are and the shipping method you chose:
Standard Shipping: 3–7 business days
Express / Free Shipping (if your order qualifies): Faster delivery with tracking info
All shipping times are business days only—weekends and holidays don’t count.
3. Track Your Order 🔍
We love keeping you in the loop! For Express or qualifying shipments, you’ll get a tracking number so you can see exactly where your package is.
Check it anytime:
In your account under “My Orders”
Or via “Order Status” on our website
4. Patience + A Little Love 💌
Sometimes, things like weather, carriers, or a big wave of orders might slow things down. Don’t stress—we’re watching over your order and will keep you updated every step of the way!
5. Questions? Let’s Chat! 💬
Got shipping questions or just want to say hi? Drop us a message!
📧 Email: hello@wallcow.com
📍 Address: 589 W Monterey Ave, Pomona, CA
We’ll get back to you as fast as we can—promise!